Placement: Consent Agenda
Action Requested: Motion / Vote
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Approve Amendment #5 to the Services Contract #20130010 with Advanced Utility Systems to Transition to Invoice Cloud Platform for Electronic Bill Presentment
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Submitted By: Kevin R. Matyjaszek, Utility Systems Director
Strategic Plan Link: The City's Goal of a high-performing city government organization.
Summary Brief (Agreements/Contracts only)
1. Prepared by: Advanced Utility Systems (“AUS”)
2. Parties: City of Port St. Lucie Utility Systems Department (“USD”)
3. Purpose: This statement of work is required to transition the USD’s connection support division from Paymentus to Invoice Cloud for electronic bill presentment.
4. New/Renewal/Modified: Modified
5. Duration: N/A
6. Benefits to Port St. Lucie: To ensure a smooth transition for electronic bill presentment for USD customers.
7. Cost to Port St. Lucie (Annual and Potential): The estimated total cost is $20,700 for these services.
Presentation Information: N/A
Staff Recommendation: Move that the Council approve the contract with AUS.
Alternate Recommendations:
1. Move that the Council amend the recommendation and approve the contract with AUS.
2. Move that the Council not approve the contract with AUS.
Background: The City Council approved the contract with Invoice Cloud to provide electronic bill presentment services to utility customers. Paymentus, the City’s current electronic bill presentment provider, had a connection to the City’s SOAP API (messaging protocol specification application programming interface) which allows USD employees to see the payments made by customers in real time. The SOAP API allows USD staff to see which customers sign up for electronic billing in real time and pushes and pulls information for payments. This statement of work transfers the rights from Paymentus to Invoice Cloud for access to the City’s SOAP API. Once the City goes “live,” Paymentus can no longer view the payment information. The USD anticipates a “go-live” date with Invoice Cloud on or about August 16, 2022. To ensure a smooth transition, AUS is providing services to configure and update existing components to communicate with Invoice Cloud as well as testing processes to help scheduling and testing for pending payments.
Issues/Analysis: This Statement of Work provides integration between Invoice Cloud and AUS to transition electronic bill presentment vendors.
Financial Information: This Amendment is estimated to cost $20,700 from Account #431-1347-546200-00000.
Special Consideration: This Contract Amendment is required to transition and integrate to Invoice Cloud by the Go-Live Date.
Location of Project: N/A
Attachments: 1. Amendment #5 signed by the Vendor; 2. Statement of Work for Services
NOTE: All of the listed items in the “Attachment” section above are in the custody of the City Clerk. Any item(s) not provided in City Council packets are available upon request from the City Clerk.
Internal Reference Number: 8617
Legal Sufficiency Review:
Reviewed by Ella M. Gilbert, Senior Deputy City Attorney. Approved as to Legal form and sufficiency by James D. Stokes, City Attorney.