Placement: Consent Agenda
Action Requested: Motion / Vote
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Approve Amendment #6 to Contract #20130010 with N. Harris Computer Corporation for the Customer Information System (CIS).
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Submitted By: Robyn Holder, CPPB, Procurement Management Division (PMD).
Strategic Plan Link: The City's Goal of a high-performing city government organization.
Summary Brief (Agreements/Contracts only)
1. Prepared by: Robyn Holder, CPPB (PMD).
2. Parties: City of Port St. Lucie and N. Harris Computer Corporation.
3. Purpose: To extend the existing contract for an additional five (5) years.
4. New/Renewal/Modified: Modified.
5. Duration: An additional five (5) year term through 9/30/2028.
6. Benefits to Port St. Lucie: To guarantee the Utility Systems Department’s ability to bill its customers for water and wastewater services. It will also provide the Distribution and Collection Divisions the ability to issue mobile work orders for installation of water meters and related maintenance services.
7. Cost to Port St. Lucie (Annual and Potential): The total amount for the next five (5) year term is $975,790.08.
Presentation Information: N/A.
Staff Recommendation: Move that the Council approve Amendment #6 to Contract #20130010 for the Software Utility Billing services with N. Harris Computer Corporation.
Alternate Recommendations:
1. Move that the Council amend the recommendation and approve Amendment #6 to Contract #20130010.
2. Move that the Council not approve Amendment #6 to Contract #20130010 and provide staff with direction.
Background: The Utility Systems Department (USD) uses N. Harris Computer Corporation for its Customer Information System (CIS). The USD is currently using version four (4) for its customer information/billing software to bill utility customers for usage and Capital Charge Agreements (CCA). The proposed work is necessary to pull information from CIS to the USD’s Geographic Information System (GIS). Once the information is pulled, Cityworks (new asset management system) will contain the records and work order information for the customer account. Additionally, the proposed work would then allow work orders initiated in CIS to interface with Cityworks. For example, if a customer questions a high bill, a work order can be created in CIS which will communicate with Cityworks by directing USD staff to re-read the meter. Once the information is entered into Cityworks, the information can be “flagged” for a supervisor’s review. The completed flag, if cleared, will then provide the information back to CIS and the customer.
Issues/Analysis: Staff agrees that the contract needs to be extended for an additional five (5) year term.
Financial Information: Funds are appropriated in the Utility Operating Fund / Utility Billing / Repairs & Maintenance Office Equipment (#431-1347-546200-00000).
Special Consideration: N/A.
Location of Project: N/A.
Attachments:
1. Amendment #6.
2. Amendment #5.
3. Amendment #4.
4. Amendment #3.
5. Amendment #2.
6. Amendment #1.
7. Original Agreement.
NOTE: All of the listed items in the “Attachment” section above are in the custody of the City Clerk. Any item(s) not provided in City Council packets are available upon request from the City Clerk.
Internal Reference Number: 10144
Legal Sufficiency Review:
Reviewed by Carly Fabien, Deputy City Attorney. Approved as to Legal form and sufficiency by Richard Berrios, Interim City Attorney.