Placement: Consent Agenda
Action Requested: Motion / Vote
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Approve Amendment #5 to the Services Contract #20130010 with Advanced Utility Systems to Transition to Invoice Cloud Platform for Electronic Bill Presentment
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Submitted By: Kevin R. Matyjaszek, Utility Systems Director
Strategic Plan Link: The City's Goal of a high-performing city government organization.
Summary Brief (Agreements/Contracts only)
1. Prepared by: Advanced Utility Systems ("AUS")
2. Parties: City of Port St. Lucie Utility Systems Department ("USD")
3. Purpose: This statement of work is required to transition the USD's connection support division from Paymentus to Invoice Cloud for electronic bill presentment.
4. New/Renewal/Modified: Modified
5. Duration: N/A
6. Benefits to Port St. Lucie: To ensure a smooth transition for electronic bill presentment for USD customers.
7. Cost to Port St. Lucie (Annual and Potential): The estimated total cost is $20,700 for these services.
Presentation Information: N/A
Staff Recommendation: Move that the Council approve the contract with AUS.
Alternate Recommendations:
1. Move that the Council amend the recommendation and approve the contract with AUS.
2. Move that the Council not approve the contract with AUS.
Background: The City Council approved the contract with Invoice Cloud to provide electronic bill presentment services to utility customers. Paymentus, the City's current electronic bill presentment provider, had a connection to the City's SOAP API (messaging protocol specification application programming interface) which allows USD employees to see the payments made by customers in real time. The SOAP API allows USD staff to see which customers sign up for electronic billing in real time and pushes and pulls information for payments. This statement of work transfers the rights from Paymentus to Invoice Cloud for access to the City's SOAP API. Once the City goes "live," Paymentus can no longer view the payment information. The ...
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