City of Port St. Lucie header
File #: 2021-826    Version: 1 Name:
Type: Consent Status: Passed
File created: 9/22/2021 In control: City Council
On agenda: 11/8/2021 Final action: 11/8/2021
Title: Approve Invoice Cloud, Inc. (Contract #20210100) as a Sole Source Vendor to Provide Electronic Bill Presentment and Payment Services to the City of Port St. Lucie Utility Systems Department
Attachments: 1. Invoice Cloud - Contract 10-26-21 T.Griffin signed, 2. Exhibit A Biller Order Form- PSL 10-26-2021 T. Griffin Signed, 3. Exhibit B Invoice Cloud Port St. Lucie Biller Agreement (Final CLEAN 10-22-21), 4. Exhibit C IC Statement of Work-PSL 9.21.21 Final Clean T. Griffin signed, 5. IC Paymentus_Comparison Checklist_PSL (2), 6. Sole Source Letter & Justification, 7. Demand Star Posting
Placement: Consent Agenda
Action Requested: Motion / Vote
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Approve Invoice Cloud, Inc. (Contract #20210100) as a Sole Source Vendor to Provide Electronic Bill Presentment and Payment Services to the City of Port St. Lucie Utility Systems Department
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Submitted By: Brad Macek, Director, Utility Systems Department

Strategic Plan Link: The City's Goal of a high-performing city government organization.

Summary Brief (Agreements/Contracts only)
1. Prepared by: Stefanie Beskovoyne, Deputy Director, Utility Legal Affairs
2. Parties: City of Port St. Lucie Utility Systems Department ("USD") and Invoice Cloud, Inc., a foreign corporation.
3. Purpose: The City seeks a vendor who can provide electronic bill presentment and payment services for the City, and those services efficiently interface with the City's website, mobile application and Interactive Voice Response system.
4. New/Renewal/Modified: New.
5. Duration: The Contract is a three-year term.
6. Benefits to Port St. Lucie: This vendor will provide the PSL USD customers a complete and secure electronic bill presentment and payment solution via Contract #20210100. The SaaS platform that this vendor offers will ensure customers have the latest technology and payment options available, including the opportunity to save payment methods, receive payment and email reminders, pay by Text options, and a digital wallet, allowing customers to control their payment methods.
7. Cost to Port St. Lucie (Annual and Potential): The estimated monthly fee is $100,070.07 with an annual estimated cost of $1,200,840.84.

Presentation Information: N/A

Staff Recommendation: Move that the Council Move that the Council waive the bidding per Chapter 35.04(c) of the City's code of ordinances, for good cause shown and approve Invoice Cloud, Inc., as the sole source provider and complete the motion in the affirmative.

Alternate Recommendations:
1. Move that the Council amend the recommendation and complete the motion i...

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